Effective Date: November 10, 2025
Last Updated: November 10, 2025
Welcome to Navgraha.in! We are committed to delivering your spiritual and astrological products across India in a timely and secure manner. This Shipping & Delivery Policy outlines our shipping methods, charges, delivery timelines, and procedures for handling shipping issues.
We currently ship to all locations within India, including:
International shipping is not available at this time.
We partner with reputable courier services to ensure safe and timely delivery:
The shipping method will be determined based on your location, product type, and availability of courier services.
Delivery timelines vary based on your location and product availability:
Please note that these are estimated timelines and may vary during festive seasons, public holidays, natural calamities, or due to courier partner delays.
Fixed Shipping Fee: A flat shipping fee of ₹99 applies to all orders across India, regardless of order value.
The shipping charge of ₹99 will be displayed at checkout and is non-refundable in case of order cancellation or return, except when:
In these cases, we bear the return shipping costs and ₹99 is deducted from your refund (unless item is defective/damaged, in which case full refund applies).
Orders are typically processed within 24-48 hours of payment confirmation. During high-demand periods (festivals, special occasions), processing may take up to 72 hours.
Once your order is processed, you will receive a dispatch confirmation via email and SMS with tracking details.
We accept the following payment methods:
For COD orders, please ensure cash payment is ready upon delivery.
Once your order is shipped, you will receive:
You can also track your order by logging into your Navgraha.in account.
Our courier partners will attempt delivery. Please ensure:
If delivery attempts fail, the package will be returned to us, and you may be charged return shipping fees for re-dispatch.
Delayed Deliveries:
If your order is delayed beyond the estimated delivery time, please:
We will coordinate with our courier partner to expedite delivery.
Lost Packages:
In the rare event that your package is lost in transit:
If you receive damaged or incorrect items:
Address changes are accepted only before order dispatch. Once shipped, address modifications are not possible.
Contact us immediately at na***********@***il.com if you need to update your delivery address.
If a package is returned to us due to:
You will be contacted to update delivery details. Re-dispatch will be subject to additional shipping charges unless the fault was ours.
Since we currently ship only within India, no customs duties apply. All applicable GST and taxes are included in the product price or shipping charges displayed at checkout.
Navgraha.in shall not be liable for delays or failure to deliver due to circumstances beyond our control, including but not limited to:
In such cases, we will make reasonable efforts to fulfill the delivery or reschedule.
Key Points:
This shipping policy complies with Google Merchant Center guidelines, ensuring transparency in:
For any shipping-related queries or concerns, please contact us:
Email: na***********@***il.com
Phone: +91-9737816939
WhatsApp: +91-9737816939
Office Address:
301, Sarthak-2 Complex
Above Lalit Beauty Collection
Swastik Cross Road, C G Road
Navrangpura, Ahmedabad
380009, Gujarat, India
Business Hours:
Monday to Saturday: 10:00 AM – 7:00 PM IST
Sunday: Closed
We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.
Last Updated: November 10, 2025
By placing an order on Navgraha.in, you acknowledge that you have read, understood, and agree to this Shipping & Delivery Policy.
For complete information about your purchase, please also review: