Introduction
At navgraha.in, the security of our users’ personal information and transaction details is of utmost importance. We are committed to implementing robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This Security Overview Policy outlines the key practices and technologies we employ to safeguard your information.
Data Protection Measures
- Encryption
- All sensitive data, including personal information and payment details, are encrypted during transmission using Secure Socket Layer (SSL) technology. This ensures that the data remains confidential and secure as it travels over the internet.
- Secure Storage
- Personal information is stored on secure servers that are protected by firewalls and other advanced security technologies. We regularly update our security protocols to mitigate emerging threats.
- Access Controls
- Access to personal information is restricted to authorized personnel only. Employees and contractors with access to personal data are required to follow strict confidentiality and security guidelines.
- Data Minimization
- We collect only the necessary personal information required to provide our services effectively. Excessive data collection is avoided to minimize security risks.
Transaction Security
- Payment Processing
- We use trusted and secure third-party payment gateways to process transactions. These gateways comply with industry standards and regulations to ensure the security of payment information.
- Fraud Detection
- Our systems are equipped with advanced fraud detection mechanisms to identify and prevent fraudulent activities. We continuously monitor transactions for suspicious behavior and take appropriate action when necessary.
User Account Security
- Password Protection
- Users are required to create strong passwords for their accounts. We recommend using a combination of letters, numbers, and special characters to enhance security.
- Two-Factor Authentication (2FA)
- We encourage users to enable two-factor authentication for an added layer of security. This feature helps prevent unauthorized access even if a password is compromised.
- Account Monitoring
- Users are advised to monitor their accounts regularly for any unauthorized activities. Immediate reporting of suspicious activities helps us take swift action to protect user accounts.
Incident Response
- Security Breach Protocol
- In the unlikely event of a security breach, we have a dedicated incident response team to address the issue promptly. We will notify affected users and relevant authorities as required by law and take necessary steps to mitigate the impact.
- Continuous Improvement
- We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems. Our security measures are continuously updated to stay ahead of emerging threats.
User Responsibilities
- Protecting Login Credentials
- Users are responsible for keeping their login credentials confidential. Sharing passwords or using the same password across multiple sites is strongly discouraged.
- Reporting Issues
- Users should report any security concerns or suspicious activities to our customer support team immediately. Prompt reporting allows us to investigate and resolve issues swiftly.
Contact Information
For any questions or concerns regarding our security practices, please contact our customer support team:
- Email: support@navgraha.in
- Phone: +91-9737816939
Policy Updates
Navgraha.in reserves the right to update this Security Overview Policy as necessary to reflect changes in our practices and technologies. Users will be notified of significant changes through our website or direct communication.
