Welcome to the Customer Service page of Navgraha.in! We are dedicated to providing you with exceptional support and ensuring that your experience with us is smooth and satisfying. If you have any questions or need assistance, you’ve come to the right place.
1. Contact Us
Our friendly customer support team is here to help with any inquiries or issues you may have. Please reach out to us through the following channels:
- Email: support@navgraha.in
- Phone: +91-9737816939
- Business Hours: Monday to Saturday, 10:00 AM – 6:30 PM (IST)
We strive to respond to all inquiries within 24 hours during business days.
2. Frequently Asked Questions (FAQs)
Before contacting us, you might find answers to your questions in our FAQs section. Here are some common topics:
- Order Status
- Check the status of your order, including tracking information and estimated delivery dates.
- Shipping Information
- Find details about shipping options, delivery times, and free shipping eligibility.
- Returns and Exchanges
- Learn about our return and exchange policy, including how to initiate a return and the conditions for exchanges.
- Payment Methods
- Get information on accepted payment methods and how to handle payment issues.
- Subscription Services
- Understand our subscription terms, including billing, renewal, and cancellation policies.
3. Returns and Exchanges
We aim to ensure your complete satisfaction with every purchase. If you need to return or exchange an item, please follow these steps:
- Review Our Policy
- Familiarize yourself with our Return and Exchange Policy to ensure eligibility.
- Contact Us
- Reach out to our customer support team via email or phone to request a return or exchange.
- Prepare Your Package
- Pack the item securely and include all original packaging and accessories.
- Send It Back
- Follow the instructions provided by our team for returning the item to us.
4. Order Issues
If you encounter any issues with your order, such as missing items, damaged products, or incorrect deliveries, please contact us immediately. Provide us with your order number and details of the issue so we can resolve it promptly.
5. Feedback and Suggestions
Your feedback is valuable to us! If you have suggestions on how we can improve our services or if you want to share your experience, please let us know. We appreciate your input and strive to continually enhance our offerings.
6. Privacy and Security
At Navgraha.in, your privacy and security are our top priorities. For information on how we protect your personal data and secure your transactions, please review our Privacy Policy.
7. Accessibility
If you require assistance with accessing our website or using our services, please contact us, and we will do our best to accommodate your needs.
8. Contact Us Form
For your convenience, you can also use our Contact Us form below to send us a message directly. Simply fill out the required fields, and our team will get back to you as soon as possible.
Contact Us With Your Below Details
Name
Phone
Message
Email us on support@navgraha.in
